Frequently Asked Questions
Product Questions
Do you supply pro footbags made from Ultrasuede?
Yes! Pro footbags made from premium Ultrasuede are available as custom orders. Please contact us directly to discuss your requirements and place your order.
What filling options are available for juggling balls?
We offer multiple filling options for juggling balls including millet, plastic pellets, ground rubber & steel discs. Each filling provides different weight and feel characteristics to suit your juggling style and preferences.
What filling options are available for footbags?
Our footbags are available with sand, steel discs, plastic pellets, ground rubber, or even tungsten filling. Each option offers unique weight and performance characteristics for different styles of play.
Can I customize the size and weight of my juggling equipment?
Yes! Most of our products can be customized for diameter, filling type, weight, and color. Contact us with your specific requirements and we'll create equipment tailored to your needs.
Are your products suitable for beginners?
Absolutely. Our handcrafted juggling balls are suitable for all skill levels, from beginners to professional performers. We can recommend the best options based on your experience level.
Shipping & Delivery
Where do you ship to?
We ship worldwide! No matter where you are, we can get our premium handcrafted juggling equipment to you. Shipping rates and delivery times vary by location.
How long does delivery take?
Delivery times depend on your location and whether your items are in stock or made to order. Standard delivery within Ireland typically takes 2 business days, with international shipping times varying by destination for example for parcels headed to the USA it takes 5-7 business days.
Orders & Returns
What is your return policy?
Please refer to our shipping policy for full details on returns and refunds.
How do I track my order?
Once your order ships, you'll receive a tracking number via email so you can monitor your delivery.
Product Care
How do I care for my juggling balls?
All our juggling balls are machine washable, making them incredibly easy to maintain. One of our biggest selling points is that our balls are designed for both outdoor and indoor use - they perform brilliantly in the park or on stage. Simply toss them in the washing machine when needed, and store them in the included netbag when not in use to keep them in top condition.
How should I store my juggling equipment?
Our hand-stitched products are durable but benefit from proper care. Keep them dry, avoid extreme temperatures, and store them in the included netbag when not in use to maintain their quality.